FAQ

Frequently Asked Questions (FAQs)

TradieGo is an online directory and community that connects homeowners with professional tradespeople across the UK. We provide a platform for skilled tradespeople to showcase their services and for homeowners to find reliable professionals for their projects.

To find a tradesperson, simply enter the type of service you require and your location into our search bar. You can filter results based on ratings, reviews, and other criteria to find the best fit for your project.

We maintain high standards by conducting a thorough vetting process for every tradesperson listed on our platform. This includes verifying qualifications, checking references, and authenticating reviews. We also carry out random checks to ensure quality and trustworthiness.

Yes, after your project is completed, we encourage you to leave an honest review of the tradesperson you worked with. This helps other homeowners make informed decisions and maintains the integrity of our community.

To join TradieGo, click on the “Join as a Tradesperson” button on our website. You will need to provide details about your services, qualifications, and references. After a vetting process, you will be listed on our platform if you meet our standards.

For homeowners, using TradieGo to find and connect with tradespeople is completely free. For tradespeople, there may be subscription fees or charges for additional features, such as enhanced listings or promotional services.

Yes, TradieGo offers a list of recommended suppliers for fixtures, fittings, furnishings, and more. We also have partnerships with businesses that provide services such as marketing, insurance, accounting, and vehicle maintenance for tradespeople.

If you encounter any issues with a tradesperson, we recommend trying to resolve the matter directly with them first. If the issue remains unresolved, please contact our customer support team, and we will assist you in finding a solution.

You can contact us through our website’s “Contact Us” page, where you’ll find a form to submit your queries. Alternatively, you can email us at support@tradiego.co.uk or call our customer support line.

We take your privacy seriously. All personal information provided to TradieGo is handled in accordance with our Privacy Policy. We do not share your data with third parties without your consent, and we use industry-standard security measures to protect your information.



[bws_google_captcha]